Frequently Asked Questions About Our Commercial Cleaning Services

Question: I currently clean my restaurant myself to save money. Won’t it cost me a lot more if I use a contract janitorial company?​

Answer: It may seem that way at first, but in most cases, it’s actually not. Many restaurant owners use dishwashers, bussers, or kitchen staff to clean after hours. Once you factor in their hourly rate plus labor burden (payroll taxes, insurance, vacation/sick pay, supervision time, and liability), our proposal is often very competitive — and frequently less expensive overall. We also supply all the necessary cleaning equipment, chemicals, and materials if needed, saving you both time and cost. Plus, with Sapphire Clean, your management team can focus entirely on operations and guest service, not closing procedures.

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Question: I’ve never used an outside cleaning company before. How does it work?

Answer: Our process is simple and transparent. Once we prepare a detailed cleaning proposal tailored to your restaurant’s needs, we schedule a pre-walkthrough before service begins. During that visit, you’ll meet the supervisor assigned to your establishment, review daily specifications, checklists, and closing procedures, and confirm scheduling and access protocols. After service begins, we conduct follow-up inspections and ongoing quality control visits to ensure consistency and complete satisfaction.

 

Question: My restaurant closes late. When would your team clean?

Answer: Sapphire Clean Corp specializes in after-hours cleaning for restaurants, hotels, country clubs, and other hospitality venues. Most of our crews work overnight (third shift) to ensure your facility is spotless and ready to open the next morning. However, we are flexible — our scheduling can be adjusted to fit your exact hours of operation and access preferences.

 

Question: Health inspections are very important to us. How can you help us with that?

Answer: That’s one of our specialties. Sapphire Clean Corp focuses exclusively on the Restaurant, Food Service, Hospitality, and Entertainment industries — meaning we understand what inspectors look for. Our cleaning programs are designed around food safety and sanitation compliance, including proper maintenance of drains, floors, kitchen equipment, and restrooms. We help our clients maintain the cleanliness standards required to pass inspections confidently, every single time.

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Question: As a restaurant owner, I’m concerned about security and theft. What assurances can you give me?

Answer: We place the highest priority on security and trust. All Sapphire Clean Corp team members are E-Verified, uniformed, and wear visible ID badges. We are fully bonded and insured (General Liability, Workers’ Comp, Auto, and Umbrella coverage). During the initial walk-through, we review your closing and alarm procedures and train our team specifically for your site’s security requirements. Our supervisors perform daily check-ins and quality control visits to ensure accountability and peace of mind.

 

Question: How do I know Sapphire Clean Corp will clean my restaurant better than it’s being cleaned now?

Answer: Because cleaning restaurants is our core business. We don’t divide our focus between office buildings and retail stores — our expertise is hospitality cleaning. Our systems and supervisors are trained specifically for restaurant environments (Front of House, Back of House, Bars, Patios, and Restrooms). We use proven cleaning procedures, detailed checklists, and management oversight to guarantee superior results. Our goal is to help you deliver a spotless, safe, and welcoming dining experience every day — while saving you time, labor, and hassle.

 

Question: How often can you clean our restaurant?

Answer: We can customize service frequency from once a week to 7 days a week, depending on your operation and budget. Our clients range from small cafés to national restaurant chains — all receiving supervised, professional service and detailed communication from our operations team.

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Question: What areas do you service?

Answer: We currently operate across Florida and neighboring states. We provide cleaning and staffing services for restaurants, hotels, country clubs, hospitals, offices, and entertainment venues.

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Question: Do you work overnight or after business hours?

Answer: Yes. Most of our cleaning is scheduled after hours or overnight to avoid interrupting your operations. We can also provide daytime cleaning crews if required.

 

Question: Are you insured and bonded?

Answer: Absolutely. Sapphire Clean carries full liability insurance and workers’ compensation coverage. Certificates of insurance can be provided upon request.

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Question: What industries do you specialize in?

Answer: We clean restaurants, hotels, offices, healthcare facilities, condominiums, and warehouses. Specialized services include floor stripping and waxing, window cleaning, high dusting, and pressure washing.

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Question: Do you supply cleaning products and equipment?

Answer: Yes, our teams arrive fully equipped with eco-friendly cleaning products, commercial-grade machines, and safety gear. If your facility requires specific chemicals, we can accommodate that.

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Question: Can we customize a cleaning schedule?

Answer: Of course. We build flexible contracts—nightly, weekly, biweekly, or monthly—based on your needs and budget.

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Question: How are your employees trained?

Answer: All staff undergo background checks and industry-specific training in sanitation, chemical handling, and safety. Supervisors regularly perform quality inspections.

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Question: How quickly can I get a quote or start service?

Answer: Most quotes are delivered within 24–48 hours of your request. Once approved, we can start as soon as scheduling allows—often within the same week.

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Question:  How do you monitor quality?

Answer: Supervisors perform routine audits, and clients receive access to a mobile reporting app for instant feedback, work checklists, and photos.

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Question: How can I contact you for support or emergencies?

Answer: You can reach us at 954-545-2643 or office@sapphireclean.org 24/7 for urgent issues.